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Does this answer your question?

Where can I find my access details?

You should receive an email with your login instructions which will include a username and password. You can then login to your learning here. If you didn't receive this, please vist here and reset your username & password.

How do I reset my password?

Click Forgotten your password or username? and follow the on screen instructions.

I have selected “Manage the training for someone else”. How do I allocate the training to my staff?

Full instructions on course allocation can be found here.

Which devices can I use?

You can use any device (phone, tablet, laptop/PC) for your online training, but the assessment must be taken on a laptop or PC.

Will my certificate be posted to be?

We don't send a physical copy of the certificate by post. You can download an e-certificate by clicking "Your Certificates" in your learning dashboard.